The Operations Division

The mission of Xenos Christian Fellowship's Operations Division is to facilitate the ministries conducted by the other Xenos Christian Fellowship divisions. This mission is accomplished by providing the other divisions with timely, accurate financial and statistical data, mechanisms ensuring effective inter-divisional communication, publications and graphical support, objective periodic evaluation of program effectiveness, human resources support, office support, clean and comfortable facilities, and professional administrative support.

The operations division at Xenos is responsible for the internal workings of facilities, information systems, finances and all the things that other ministries use to be effective in their work. Our departments are:

The Department of Technical Services - Mark Grover, department head, leads a ministry team centered around the growing audio-visual and lighting support Xenos leaders need when leading their outreach meetings and other functions. Xenos uses Microsoft PowerPoint presentations on a large screen during lectures to help the audience follow complicated outlines. While other churches have employed more drama after the Willow Creek example, we prefer to employ a growing number of in-house produced videos. We have also devised a mobile sound and computer presentation system which we use when holding meetings on college campuses.

The Department of Facilities Management - Dave Bucklew supervises the maintenance and readiness of our facilities for our Central Teachings and children's programs, Xenos Christian School, adult equipping classes, and a host of other evangelistic and related functions. This also includes projects for developing and maintaining our 60-acres of grounds. (The church owns several other facilities under Urban Concern, our inner city ministry, but these are operated by the Urban Concern staff). This huge job also involves working with users to identify their needs, determine suitable facilities to meet those needs and then follow-up to ensure all required elements to make a successful event are made available.

The Department of Office Management - Cathy Kaiser heads up the activities related to running a productive office, and providing a hospitable reception function. Cathy has been the "glue" that has held us together in our radical transformation from our old offices to our current environment.

The Information Systems Department - Andy Ault manages our extensive computer networks. Andy has designed and implemented a comprehensive integrated database for the entire church. He consults with experts in each division on the development of new functions and reporting structures. Andy has also centralized our hardware acquisition and maintenance, which has eliminated needless duplication while improving our technology base.

The Finance and Accounting Department - Alan Burkholder is a CPA and leader of our financial matters. Xenos employs a unique fiscal decision-making procedure. During September, and October our elders and management team hold retreats where they establish goals and costs in each area of ministry for the coming year. Then the Fiscal Support Team , (a group of over 800 committed givers) holds a retreat in December to decide how much the church budget should grow, and which goals can be funded. Since adopting this new procedure and forming the fiscal support team five years ago, Xenos giving per adult attending has risen from $400 per year to $900 per year.

Human Resources Department - Steve Bauer oversees this function for the church. Browse and download extensive sections of our  manual for employees and managers.